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JCSI Questionnaire - Job Satisfaction Communication Importance The purpose of the JCSI Questionnaire is to determine the degree to which nursing and other health care personnel are satisfied or dissatisfied with their job and with the communication and interpersonal relationships existing among peers, supervisors, administrators and others. It also provides information about the degree of importance the personnel attach to these factors, thus identifying and prioritizing areas needing attention. This survey tool provides a data-base for designing workshops and appropriate interventions to resolve issues of concern. Nursing Communication Observation Tool (NCOT) The NCOT is designed for a trained observer to collect data about interpersonal communications occurring in small groups. The focus is on data of
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